After adding about 20 items to ready to wear category, the items were ready to be viewed. Several days later, all the items have disappeared. It took a long time to add these product items, their descriptions and images. Was there a database reset? Thanks.
At the bottom of my browser page it says loaded, but with errors. Please investigate...
evarize ready to wear category
Hi Ebola,
I'm taking a look at this right now. Will reply in a moment.
Larry
Hi Ebola,
There was a database glitch a few days ago which caused your ecart to immediately restore the most recent backup. During that restore, it doesn't appear that a full restoration was made. I've manually restored the data, and fixed the glitch which caused the original problem.
Please take a look at the cart and let me know if you see any other problems.
Also - just to let you know, you can always call us at 1-866-990-CART for urgent problems like this one.
I apologize for any anxiety or inconvenience this may have caused,
Larry
I believe I got the javascript error, too, which was showing in certain versions of Internet Explorer.
Larry
Thanks for the quick reply and fix. Looks good as new! Is there a way for me to make say weekly backups? Or is that done on your end? Keep up the great work. We are going live soon!
jerry
Thanks Jerry,
We make backups on our end, but we should really program in some way for you to make backups yourself.
Let me give that one some thought.
Glad to hear that you're almost ready. Anything we can do to help make your store a success, just let me know.
Larry Dozier